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  #1  
Old 05-01-2008, 08:35 AM
bioprogrammer bioprogrammer is offline
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Join Date: Apr 2008
Posts: 9
bioprogrammer
Default Not able to log into Mirth Administrator

I suddenly am not able to log into Mirth Administrator.

My user name and password did not change from default (admin/admin).

The failed log in message is:
"There was a problem authenicating the information that was entered.
Please verify that the server is up and running and that the user information is valid."

My user information is valid: admin / admin

I verified that the Mirth Service is running.
Is the failed message referring to the Mirth Service?
Does the mirth service listen on both ports 8080 and 8443?



This occurred after attempting to "Restart" the service on the Server Manager.
There are some errors that occurred after I clicked restart.
The errors were in dialog boxes which I don't recall what they were exactly.

Please help.

Thanks.
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  #2  
Old 05-01-2008, 10:37 AM
ricber ricber is offline
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Join Date: Jun 2007
Location: Barcelona, Spain
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ricber
Default Re:Not able to log into Mirth Administrator

Hi,

can you check if mirth database is present?. This happenned to me after installing. I don't know why but the database was not created and I was unable to log. If this is the reason go to mirth web page, go to download -> databases and download the script to create it according to your database, run the script and everything will run ok!.

HTH,

Ricard Bernat
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  #3  
Old 05-01-2008, 10:13 PM
bioprogrammer bioprogrammer is offline
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bioprogrammer
Default Re:Not able to log into Mirth Administrator

Hi,

Thanks for your help.

I am unable to find the database download at the mirth webpage as you suggested.

The only downloads are the mirth application and overview presentation document.

Please give me the URL to the database download page.

Thank you, again.
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  #4  
Old 05-04-2008, 10:50 AM
ricber ricber is offline
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ricber
Default Re:Not able to log into Mirth Administrator

Hello,

sorry I made a mistake, the correct path is in the upper menu select "channels" and after "database packages", and that's it!

Ricard Bernat
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