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  #11  
Old 01-06-2016, 11:48 PM
amble amble is offline
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Find out what is using the port first. Has someone started it over an RDP session or something and you are at the console? Try running this from elevated command line:

Code:
netstat -anob
Then see what PIDs and service names are using the port. You could probably also use resmon and check the network statistics.
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  #12  
Old 01-07-2016, 07:22 AM
curt curt is offline
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Any thoughts on what I could test to identify the root cause of not being able to log in?
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  #13  
Old 01-07-2016, 11:14 AM
curt curt is offline
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I'm having a similar problem with Mirth Connect 3.2.1 on Windows Server 2012 with java 8

Rebooted server and now I can't log in. I get the same error in the system tray.

I have removed TLS 1.2 and 1.1 from the properties file. I have cleared the Java cache. I don't get any java console errors.

Here is my Mirth log file.

INFO 2016-01-07 14:39:21,407 [Thread-1] com.mirth.connect.server.Mirth: Mirth Connect 3.2.1.7650 (Built on March 17, 2015) server successfully started.
INFO 2016-01-07 14:39:21,408 [Thread-1] com.mirth.connect.server.Mirth: This product was developed by Mirth Corporation (http://www.mirthcorp.com) and its contributors (c)2005-2016.
INFO 2016-01-07 14:39:21,408 [Thread-1] com.mirth.connect.server.Mirth: Running Java HotSpot(TM) 64-Bit Server VM 1.8.0_66 on Windows Server 2012 R2 (6.3, amd64), sqlserver, with charset windows-1252.
INFO 2016-01-07 14:39:21,409 [Thread-1] com.mirth.connect.server.Mirth: Web server running at http://10.2.1.51:8080/ and https://10.2.1.51:8443/
ERROR 2016-01-07 14:39:22,052 [pool-6-thread-1] Server: Warning: org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser : Property 'http://www.oracle.com/xml/jaxp/properties/entityExpansionLimit' is not recognized.
ERROR 2016-01-07 14:39:22,516 [pool-6-thread-1] Server: Compiler warnings:
ERROR 2016-01-07 14:39:22,517 [pool-6-thread-1] Server: WARNING: 'org.apache.xerces.jaxp.SAXParserImpl: Property 'http://javax.xml.XMLConstants/property/accessExternalDTD' is not recognized.'

Was anybody able to solve this issue?

Thanks
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  #14  
Old 01-07-2016, 11:47 AM
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narupley narupley is online now
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Oh, so that's different than what you were saying before. So now the server is coming up fine, you just can't log in?

Can you reach the 8080 launch page in a browser?
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Always include what Mirth Connect version you're working with. Also include (if applicable) the code you're using and full stacktraces for errors (use CODE tags). Posting your entire channel is helpful as well; make sure to scrub any PHI/passwords first.


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  #15  
Old 01-08-2016, 05:40 AM
curt curt is offline
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Yes, 8080 works, the login dialog comes up when I click the Administrator button on the Server Manager but login fails with "There was a error connecting t the server at the specified address. (using port 8443) Please verify that the server is up and running."

When I restart Mirth Connect from the Mirth Connect Server Manager I still get the message in the system tray "The Mirth service could not be started"
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  #16  
Old 01-10-2016, 08:14 PM
danblacklock danblacklock is offline
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I am also having this issue on our production server; the other two environments (test & train) are fine. Java 1.7.0 is installed on the server and logging in to Mirth Connect works fine when RDPed to the server. All PCs are running Java 1.8_0_45 and get the "There was a error connecting to the server at the specified address. Please verify that the server is up and running."

Removing Java 1.8 from a PC and installing 1.7 fixes the issue. There is nothing in the Mirth or Java logs (I have turned client side tracing and logging on) relating to this error.

Server OS: Windows Server 2008 R2
Mirth version: 3.0.3.7171
All three environments are running the same OS and Mirth version. Production is the only one that is having this issue. I can't find anything that differentiates this environment from the other two.
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  #17  
Old 01-20-2016, 05:29 PM
danblacklock danblacklock is offline
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Can I please get some advice on how to continue troubleshooting this issue.
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  #18  
Old 03-09-2016, 03:21 PM
danblacklock danblacklock is offline
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After much messing around (I am not going to go into all the details) the resolution was to install Java 1.7.0_55 on the server. I tried multiple versions of 1.7.x and 1.8.x which all broke accessing Mirth Administrator remotely.

Upgrading Mirth to the latest version with Java 1.8.x only made things worse - couldn't even login to Mirth Admin while consoled to the server. I have successfully tested upgrading to the latest version of Mirth with Java 1.7.0_55 and Mirth Administrator is accessible via console and remotely.
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